Payment & Shipping

Payment

Unless otherwise agreed, the payment is made by cash in advance, by credit card or via the payment processing system “PayPal”. Your credit card or PayPal account is debited when the ordering process is completed.

In case of advance payment, we will tell you our bank account details in the order confirmation, and we will deliver the goods after receipt of payment.

The right to set off is only given if your counterclaims have been legally established as final, if they are uncontested or if we have accepted them in writing.

You may only exercise a right of retention as far as the claims result from the same contractual relationship.
 

Bank Accounts

Please always state your customer number or invoice/reference number when paying.

GBP

Beneficiary Name:                                  Loong Sails-UK Limited

Beneficiary Bank Name:                        Citibank

Beneficiary Bank Address:                    Millbank Tower, 21-24 Millbank, London SW1P 4QP, UK

Beneficiary Bank Swift code(BIC):        WFSTGB2L

IBAN:                                                          GB10WFST23682415008097

Bank Country:                                           UK

Euro

Beneficiary Name:                                  Loong Sails-UK Limited

Beneficiary Bank Name:                        Citibank

Beneficiary Bank Address:                    Citibank International plc, Schiphol Boulevard 257, 1118 BH Schiphol, Netherlands

Beneficiary Bank Swift code(BIC):       CITINL2X

IBAN:                                                          NL02CITI7003017060

Bank Country:                                          Netherlands

US dollar

Beneficiary Name:                                 Loong Sails-UK Limited

Beneficiary Bank Name:                       Citibank

Beneficiary Bank Address:                   111 Wall Street, New York, NY 10005, USA

Beneficiary Bank Swift code(BIC):       CITIUS33

ABA Routing Number:                          031100209

Account:                                                 '77723787987236561

Bank Country:                                        USA

Paypal Account

Please always state your customer number or invoice/reference number when paying.

Shipping

Delivery is only possible in the countries listed below with the corresponding carrier.

The delivery time to your country can be found in the following table. If there are any delays in delivery, we will notify you, of course. With shipping the goods, you will receive a shipping confirmation e-mail.

Shipping is not possible to another country than the one specified in the billing address. For security, we do not take orders with shipping and billing addresses in different countries. Thank you for your understanding.

Country	Delivery Time	Carrier	Shipping Costs
Austria	3-5 Days	DHL	*
Belgium	2-8 Days	DHL/UPS/FEDEX	*
Czech Republic	3-5 Days	DHL/UPS/FEDEX	*
Denmark	3-5 Days	DHL/TNT	*
Estonia	6-8 Days	DHL/TNT	*
France (Mainland)	3-5 Days	DHL/TNT	*
Germany	3-5 Days	DHL/TNT	*
Great Britain	3-5 Days	DHL/TNT	*
Hungary	3-5 Days	DHL/TNT	*
Ireland	4-6 Days	DHL/TNT	*
Italy	3-5 Days	DHL/TNT	*
Latvia	6-8 Days	DHL/TNT	*
Lithuania	6-8 Days	DHL/UPS/FEDEX	*
Luxembourg	4-7 Days	DHL/UPS/FEDEX	*
Netherlands	6-8 Days	DHL/UPS/FEDEX	*
Poland	3-5 Days	DHL/UPS/FEDEX	*
Romania	4-6 Days	DHL/UPS/FEDEX	*
Slovakia	4-6 Days	DHL/UPS/FEDEX
Slovenia	4-6 Days	DHL/UPS/FEDEX	*
Spain (Mainland)	5-7 Days	DHL/UPS/FEDEX	*
Sweden	3-5 Days	DHL/UPS/FedEx	*